Legal

Last updated: 19 May 2019

Privacy Policy

Privacy statement
MyMosey (hereinafter only referred to as “MyMosey” or ”we”) takes the protection of your personal data as the Data Controller very seriously. We treat your personal data confidentially and in accordance with the provisions of data protection law. This privacy statement informs you about how, to what extent and for what purposes we process the personal data of customers using the MyMosey website and App.

I. SUBJECT OF DATA PROTECTION


Subject of data protection is personal data. Data is personal if it can be assigned to an identified or identifiable natural person. This includes information such as names, addresses, email addresses and telephone numbers.

II. COLLECTION, PROCESSING AND USE OF PERSONAL DATA ON REQUEST


The use of our website and App is generally possible without providing personal data. You are neither obliged to visit this website nor to provide any personal data. If you do not provide us with personal data, you might not be able to use individual functionalities of this website. Otherwise there will be no consequences for you. The collection of users’ personal data on our site is always on a voluntary basis, except in the cases described in the following. We would like to point out that data transmission over the Internet (e.g. communication by email) can have security gaps. A complete protection of data against access by third parties is not possible.
We collect, process and use your personal data, which you have provided us with when booking or registering an account for our member area, to the extent necessary in each case for the following purposes:

1. Registration and execution of the contract


» Data that you provide when setting up an account, such as your name, date of birth and email address.

2. Contact establishment


If you provide us with personal data for the purpose of contacting us, this data will be used by us as this is necessary for the purpose of the respective communication.

3. Marketing


MyMosey may process and use your personal data for marketing purposes, e.g. to send emails with general information or of an advertising nature (newsletter), on the basis of the declaration of consent you have given us.
You can revoke the declarations of consent granted to us in this regard at any time with effect for the future. If you wish to opt-out of receiving these emails from us, please follow the instructions on the mobile app by signing in, viewing the profile page and toggle off email notifications. In addition, you can object to this use - insofar as we use your personal data within the legally permissible framework for e.g. postal marketing measures. In both cases, an email to the following address is sufficient: [email protected].

4. Information you provide to Payment Processors


All payments made are processed by our partners who advertise the tours, activities and products such tickets on our site and app. Please read our partners privacy Policy for payments when booking on their site.

5. Aggregate Information


We may share your information with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.

III. DATA PROCESSING TO ENABLE THE USE OF THE WEBSITE


When you visit our website, we collect the necessary data to enable you to use it (usage data). such as identification data (e.g. your login data when you log into a secure area). This data is used to provide and design the service according to users’ preference. This data is always deleted as soon as it is no longer required and if there are no storage obligations. For information on the processing of pseudonymous usage profiles, see item VII.

IV. DATA PROCESSING FOR MOBILE APPLICATIONS AND DEVICES


When you download data, use our mobile applications or access one of our websites optimized for mobile devices, we may collect information about you and your mobile device as described above in this statement. This can include location data, for example, if you release it for our mobile application. We use this information to provide you with location-based services such as search results and other personalized content, if approved by you and your device. You can control or deactivate location services from the settings menu on most mobile devices. If you have questions about deactivating location services on your device, we recommend that you contact your mobile service provider or the manufacturer of your device.
If we collect other personal data that is transferred as a result of your use of our mobile applications or your access to our website with a mobile device, we will obtain your express consent in advance.

V. DATA COLLECTED FROM OTHER SOURCES


We may obtain additional information about you from third parties to supplement our account information to the extent permitted by law. This includes demographic and navigation data, credit check data and other information from credit agencies, to the extent permitted by law.

VI. COOKIES


When you visit our website, information may be stored on your computer in the form of a cookie.
This Section describes the cookies we use and explains why we use cookies and how we deal with the collected information. It also explains how cookies enable our website and App to function properly and why you may not be able to experience the full functionality of the website if you disable the use of cookies. By visiting our website without changing your settings, you agree to receive all cookies and other data collection tools; however, if you do not accept the use of these cookies, you can change your cookie settings at any time. All the companies or networks that we work with have their own privacy policies and offer a mechanism for users to opt out tracking and behavioral targeting available through the ad itself or through the opt out mechanisms listed in the 'How to control or delete cookies' section.

1. What are Cookies?


Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a certain webpage. Cookies are then sent back to the originating webpage on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are widely used to make our website work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.
There are two broad categories of cookies:
» first party cookies served directly by us to your computer or mobile device;
» third party cookies, which are served by a third party on our behalf. We may use third party cookies for functionality, perfor-mance/analytics, advertising/tracking and social media purposes.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are session cookies, meaning that they are stored only temporarily during a browsing session and expire when you close your browser. Other cookies are persistent cookies, meaning that they are saved on your computer or mobile device for a fixed period and are not deleted when browser is closed. They can be used by our website to recognize your computer or mobile device when you open your browser and browse the Internet again.

2. Why do we use Cookies?


We use cookies for a variety of reasons, including to:
» enable, facilitate and streamline the functioning of and your access to our website;
» track traffic flow and patterns of travel in connection with our website;
» understand the total number of visitors to our Website on an ongoing basis and the types of internet browsers (e.g. Firefox, Chrome or Internet Explorer) and operating systems (e.g. Windows or Mac OS) used by our visitors;
» monitor the performance of our website and continually improve it;
» customize and enhance your online experience.

3. What types of Cookies do we use?


The types of cookies used by us and our partners in connection with our website can be classified into one of five categories, namely “cookies necessary for essential Our purposes”, “functionality cookies”, “performance and analytics cookies”, “advertising and tracking cookies”, and “social media cookies'. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.

Cookies necessary for our essential purpose:


These cookies are essential in providing you with our website and all services available through the website. These cookies also support with features, such as access to secure areas. Without these cookies, services you have asked for, such as secure login accounts, would not be possible.

Functionality Cookies:


Functionality cookies record information about choices you have made and allow us to tailor our website to you. These cookies mean that when you continue to use or come back to the website, we can provide you with our services as you have asked for them to be provided. For example, these cookies allow us to:
- Save your location preference if you have set your location on your homepage, and, if applicable, to receive a local weather forecast;
- Remember settings you have applied, such as layout, text size, preferences, and colors;
- Show you when you are logged in;
- Store accessibility options

Performance and Analytics Cookies:


We use performance/analytics cookies to analyze how our website is accessed, used, or is performing to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:
- Better understand the visitors of our website in order to improve and insure present and relevant content;
- Test different design ideas for particular pages, such as our homepage;
- Collect information about our website visitors, such as where they are located and what browsers they are using;
- Determine the number of unique users that visit our website;
- Improve our website by measuring any errors that occur;
- Conduct research and diagnostics to improve product offerings.
We use Google Analytics and many other analytics tools to helps us understand how users engage with the website. These web analytics services use first-party cookies to track user interactions, in our case, this means they are used to collect information about how are visitors are using our website.This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. Some services will allow you to opt out of tracking with their services directly. For instance, while you cannot opt out of use of cookies with our site, you can opt out of Google Analytics without affecting how you visit our site – for more information on opting by Google Analytics across all websites you use, visit this Google page.

Advertising and Tracking Cookies:


We may allow third party companies, including advertising companies (such as Google), to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities, so they can show ads that they consider relevant to you as you browse the Internet. These Cookies store information about the content you are browsing together with an identifier linked to your device or IP address.
These Cookies also allow us and third parties to know whether you've seen an ad or a type of ad, and how long it has been since you've last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads.

Third Party Cookies:


There are various pages on our website where third parties provide applications of their own cookies to track the success of their services (applications) or customize applications for you. Due to how these cookies work, we cannot access the cookies, nor can the third parties access the data in cookies used by us. Some pages of our website may also contain embedded content and these third-party sites may set their own cookies.

4. How to control or delete Cookies


You have the right to accept or stop cookies from being stored on your device at any time by modifying the settings in your web browser to reflect your cookie preferences.
Please be aware that you may not be able to use all the interactive features of the website and/or online courses and content once cookies are disabled.
Most browsers offer instructions on how to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser.
If you only want to limit third party advertising cookies, you can turn such cookies off by visiting the following links:
• Your Online Choices (http://www.youronlinechoices.com/uk/)
• Network Advertising Initiative (http://www.networkadvertising.org/)
• Digital Advertising Alliance (http://www.aboutads.info/consumers)
Please bear in mind that there are many more companies listed on these sites than those that drop cookies via our website.

5. Cookies that have been set in the past


If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.

VII. PSEUDONYMOUS USAGE PROFILES FOR ADVERTISING AND MARKET RESEARCH (WEB TRACKING AND ANALYSIS)


MyMosey uses web tracking systems for advertising, market research and to make your use of our website as pleasant as possible. This allows us to further develop our website and tailor content to your needs. MyMosey and third-party businesses may use the information collected through the Sites using cookies, web beacons, and other similar technologies to help manage online advertising programs. This information may enable us and our third-party advertising services and other third-party businesses to track the actions of users online over time and across different websites or platforms to measure statistics relating to marketing efforts, and to deliver electronic advertisements that may be more relevant to individual consumers and that will improve the consumer experience. For information about how tracking works for online advertising purposes, and what happens when you elect a do-not-track option, visithttp://www.aboutads.info/choices. In addition, some third-party businesses may provide a mechanism to opt-out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at:http://www.networkadvertising.org/managing/opt_out.asp.

VIII. LEGAL BASIS FOR DATA PROCESSING


If you reside within the European Economic Area (EEA), our processing of your personal information will be legitimized as follows:
(i.) Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This article in the GDPR describes when processing can be done lawfully.
(ii.) If the processing of your personal data is necessary for the perfor-mance of a contract between you and MyMosey or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b).”). If this data is not processed, MyMosey will not be able to execute the contract with you.
(iii.) Where the processing is necessary for us to comply with a legal obligation, we will process your information on basis of GDPR Article 6(1) lit. (c), for example complying in the fields of employment law.
(iv.) And where the processing is necessary for the purposes of MyMosey’s’ legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud.

IX. SOCIAL NETWORKS


Our website contains links to social networks (Facebook, Instagram, Twitter, Google+, Pinterest, LinkedIn). These social networks are operated exclusively by third parties. If you follow the links, information may be transmitted to these third parties. We use the so-called 2-click solution. This means, in general, that no personal data will be passed on if you visit our site.

X. TRANSMISSION TO THIRD PARTIES


Your personal data will only be transmitted to third parties if this is legally permitted or if you have given your prior consent. In particular, we will not sell your data to third parties or market it in any other way. We will only disclose your data to government authorities as part of legal obligations or as a result of an official order or court decision. We have bound our employees and partners to secrecy and to comply with data protection regulations.

XI. HOW WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES


Except as set forth in this Privacy Statement or when specifically agreed to by you, we will not disclose personal information we gather from you to third parties unless we are required to share this information to complete your request or for legitimate business purposes. MyMosey shares personal information in the following circumstances:
We may share your information with vendors or third parties who deliver or provide goods and services or otherwise act on behalf of or at the direction of MyMosey. These third parties may include, for example, our third-party (technology) providers, Suppliers and partners. These third-party service providers will only have access to the information needed to perform these limited functions on our behalf.

XII. DATA TRANSMISSION TO COUNTRIES OUTSIDE THE EU


As far as this is necessary for the initiation or execution of the contract - e.g. to process bookings for activities in countries outside the EU - we will transmit your data outside the EU. The same applies if such a transmission turns out to be necessary for our purposes. In this respect, we ensure that the data recipient guarantees an appropriate level of data protection and that no other interests worthy of protection conflict with the data transmission. MyMosey relies on derogations as set forth in Article 49 of the GDPR in the event no “adequacy” decision and no other safeguards under the GDPR are in place (for example binding corporate rules on the transfer outside the EEA). In particular, we collect and transfers to countries outside the EU personal data only: with your explicit consent; to perform a contract with you; in a manner that does not outweigh your rights and freedoms. If this data is not processed and transferred, MyMosey will not be able to execute the contract with you or you will not have access to any or all of the benefits and features associated with your transaction. We endeavour to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with MyMosey and the practices described in this Privacy Statement. In the event that you have any questions to this end, please contact our Data Protection Officer.

XIII. DELETION OF DATA


We retain data for the duration of your business relationship with us and otherwise as required under applicable law. Personal data will be kept for no longer than is necessary for the purposes for which your personal data are processed. We will retain your personal data as long as you have a member account or require our services so that we can provide these services to you.
If you are in the European Economic Area, at the moment you withdraw your consent for the processing of your personal data, all your personal data received and stored are erased if no longer needed by us. Unless we are required to retain this personal data by law or to comply with our regulatory obligations. In such a case, we will only keep this personal data for as long as necessary. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact our data privacy resource at [email protected].

XIV. DATA SECURITY


MyMosey has taken the necessary technical and organisational measures to protect the personal data provided by you against loss, de-struction, manipulation and unauthorized access. Our employees and all persons involved in data processing are obliged to comply with the data protection laws and to treat personal data confidentially. Our employees have been trained accordingly. Both internal and external audits ensure compliance with all data protection processes at MyMosey.
We use a secure online transmission procedure, the so-called "Secure Socket Layer" (SSL) transmission, to protect the personal data of our users. You can see this from the fact that an "s" (https://) is added to the address component http://, or a green, closed lock icon is displayed. By clicking on the icon, you will receive information about the SSL certificate used. The display of the icon depends on the browser version used by you. The SSL encryption guarantees that your data is transmitted in an encrypted and complete way.

XV. EUROPEAN UNION DATA SUBJECTS RIGHT


The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. If you wish to confirm that MyMosey is processing your personal data, or to have access to the personal data MyMosey may have about you, or have other questions, please contact us via[email protected].
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside MyMosey might have received the data from us; what the source of the information was (if you did not provide it directly to MyMosey); where the personal data is stored and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by us if it is inaccurate. You may request that we erase that data or cease processing it, subject to certain exceptions. You may also ask us for your personal data to be supplemented or updated, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. You may withdraw your consent for the processing of personal data or the further processing of personal data by us at any time. You may also request that MyMosey ceases using your data for direct marketing purposes. In many countries (including EEA countries), you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how MyMosey processes your personal data. When technically feasible, we will—at your request—provide your personal data to you or transmit it directly to another controller. You have the right to receive your personal information in a structured and standard format.
In addition to the information contained in this Privacy Statement, you may be provided with additional and contextual information concerning particular services or the collection and processing of your personal data upon request.

XVI. NO AUTOMATED INDIVIDUAL DECISION


We do not use your personal data for automated individual decisions.

XVII. HOW CAN YOU CONTACT US?


Email us on [email protected]

XVIII. CHANGES TO THE PRIVACY STATEMENT


From time to time, we may need to update or modify this Privacy State-ment, to reflect changes in our business practices, data collection practices or organization. We reserve the right to amend this Privacy Statement at any time, for any reason, without notice to you, other than the posting of the amended Privacy Statement on our website, or, if you have provided your email address to us, sending you an email notifying you of the amended Privacy Statement. It is strongly recommended to check the Website often, referring to the date of the last modification listed at the top. We will in any case not reduce your rights under this Privacy Statement without your explicit and informed consent. If you do not agree to the changes, you should discontinue your use of the Website, and cease providing personal information to us, prior to the time the modified Privacy Statement takes effect. If you continue using the Website or provide personal information after the modified Privacy Statement takes effect, you will be bound by the modified Privacy Statement.

Details:


Last updated: 19 May 2019

Terms of Service

Who are we?

MyMosey ( "us", "we" or “our” as the context requires) is a global business providing instant online travel search services (including but not limited to tours, tickets and travel activities price comparisons) and other travel related services (the MyMosey Services”) to users throughout the world via our websites, apps and other platforms (the “MyMosey Platforms”).

MyMosey is not a travel agent and is not responsible for providing, or for setting or controlling the prices applicable to, any of the travel options or products (such as tours and tickets) which you may search for, find on and/or book via the MyMosey Services or MyMosey Platforms (“Third Party Travel Products”). All such Third Party Travel Products are provided by independent travel agents, tour operators or other third parties and are subject to the terms and conditions imposed by those third parties.

The MyMosey Services and MyMosey Platforms are provided by Nomad Celebration - Mozey LTD, a private limited company incorporated and registered in United Kingdom with company number 11641899. Our company details, including correspondence address and registered office, are available here.

These Terms

These terms and conditions("Terms") govern your access to and use of the MyMosey Services and/or MyMosey Platforms and, together with our privacy policy, constitute a legal agreement between you and MyMosey. By downloading, accessing or otherwise using the MyMosey Services and/or MyMosey Platforms, you are confirming that you have read, understood and agreed to these Terms and those of the privacy policy.

We may amend these Terms at any time at our discretion. If these Terms are amended, we shall display the revised terms and conditions on or via the MyMosey Services and/or MyMosey Platforms and you will be deemed to have accepted any amendments if you continue using the MyMosey Services and/or MyMosey Platforms after the amendments are displayed.

If you do not accept all of these Terms then you should not use the MyMosey Services or MyMosey Platforms.

Using the MyMosey Services

You may only use the MyMosey Services and MyMosey Platforms in compliance with applicable laws and for legitimate purposes. In consideration of you agreeing to abide by these Terms, we grant you a non-transferable, non-exclusive licence access and use the MyMosey Services and/or MyMosey Platforms for your own personal, non-commercial purposes and for no other purpose. In particular, we grant such licence to you subject to you agreeing that you shall not:

a) use the MyMosey Services and/or MyMosey Platforms for any purpose that is improper, unlawful, or to post, share or transmit any material that (i) is defamatory, offensive, obscene or otherwise objectionable; (ii) is in breach of confidence or privacy or of any third party’s rights including copyright, trade mark or other intellectual property rights; (iii) is posted, shared or transmitted for the purpose of advertising or promoting yourself or any third party; or (iv) is misleading or misrepresentative as to your identity or which in any way suggests that you are sponsored, affiliated or connected with MyMosey;

b) use the MyMosey Services and/or MyMosey Platforms for any commercial purpose or in any manner which may cause damage to MyMosey or bring MyMosey into disrepute;

c) disassemble, reverse engineer or otherwise decompile any software, applications, updates or hardware contained in or available via the MyMosey Services and/or MyMosey Platforms, except as permitted by law;

d) copy, distribute, communicate to the public, sell, rent, lend or otherwise use the MyMosey Services and/or MyMosey Platforms, or seek to violate or circumvent any security measures employed to prevent or limit your access to or use of the MyMosey Services and/or MyMosey Platforms;

e) use or interfere with the MyMosey Services and/or MyMosey Platforms in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

f) introduce onto, or transmit via, the MyMosey Services and/or MyMosey Platforms any disruptive computer program code, virus, ‘denial of service’ or ‘spam’ attack, worm, Trojan horse, authorisation key, licence control utility or software lock;

g) remove, alter or replace any notices of authorship, trade marks, business names, logos or other designations of origin on the MyMosey Services and/or MyMosey Platforms or pass off or attempt to pass off the MyMosey Services and/or MyMosey Platforms as the product of anyone other than MyMosey;

h) use any automated computer program or application to scan, copy, index, sort or otherwise exploit the MyMosey Services and/or MyMosey Platforms or any part thereof.

Where you sign up to any feature of, or use, the MyMosey Services and/or MyMosey Platforms that requires the use of a log-in account or password, you agree that you shall be responsible for keeping those password and log-in details confidential and secure. If you become aware, or suspect for any reason, that the security of your log-in details has been compromised, please let us know here as soon as you can.

The MyMosey Services and MyMosey Platforms are not intended for children under 13 years of age, and no one under the age of 13 may provide any information to, on or via the MyMosey Services and/or MyMosey Platforms. We do not knowingly collect personal information from children under 13, and if we learn that we have collected or received personal information from a child under 13, we will delete that information in accordance with our privacy policy.

To the extent that any element of the MyMosey Services and/or MyMosey Platforms is hosted on a third party website (for example, Facebook or another social media website) and there are separate terms and conditions of use relating to that third party website, you agree to fully comply with such terms and conditions.

Sharing information with us

We take your privacy seriously and operate at all times in accordance with applicable data protection laws. You acknowledge that any personally identifiable information which you submit to or via the MyMosey Services and/or MyMosey Platforms may be used by us in accordance with our privacy policy. You agree to ensure that all personally identifiable information you provide to us is accurate and up to date and that you have obtained all consents, licenses or approvals necessary to enable us to use that information in accordance with these Terms and with our privacy policy.

To the extent that the MyMosey Services and/or MyMosey Platforms allow you to post, upload, transmit or otherwise make available any information, images, video, or other data with MyMosey or other MyMosey users (“User Content”), you agree that:

a) you are solely responsible for the User Content that you upload and you represent and agree that you will not share anything which you do not have the permission or right to share and which you cannot grant the licence referred to in paragraph (b) below in respect of;

b) although all intellectual property rights subsisting in any User Content will be owned by you or your licensors, you hereby grant MyMosey and its group companies a non-exclusive, perpetual, royalty-free, worldwide, transferrable and sub-licensable right to use, reproduce both electronically and otherwise, display, distribute, modify, adapt, publish, translate, and create derivative works from any and all such User Content (excluding personally identifiable information) including for the purposes of advertising and marketing the MyMosey Services and/or MyMosey Platforms;

c) we are under no obligation to store, retain, publish or make available any User Content uploaded by you and that you shall be responsible for creating backups of any such User Content if necessary.

To the extent that you provide us with any suggestions, comments, improvements, ideas or other feedback (“Feedback”), you hereby assign ownership of all intellectual property rights subsisting in that feedback to us and acknowledge that we can use and share such Feedback for any purpose at our discretion. You can provide feedback to us by contacting us.

MyMosey's property

Except as set out elsewhere in these Terms, all intellectual property rights including, but not limited to, copyright (including copyright in computer software), patents, trade marks or business names, design rights, database rights, know-how, trade secrets and rights of confidence in the MyMosey Services and Platforms (together, the "Intellectual Property Rights") are owned by or licensed to MyMosey. You acknowledge that by using the MyMosey Services and/or the MyMosey Platforms, you will not acquire any right, title or interest in or to MyMosey Services and/or MyMosey Platforms or in or to the Intellectual Property Rights except for the limited licence to use the MyMosey Services and MyMosey Platforms granted to you pursuant to these Terms. You further acknowledge that you have no right to have access to any aspect of the MyMosey Services and/or MyMosey Platforms in source-code form.

Other people’s property

We respect the intellectual property rights of others. If you have reason to believe that your copyright is being infringed by any content on the MyMosey Services and/or MyMosey Platforms, please send a written notification of such infringement to the address stated at the beginning of Terms marked for the attention of our ‘General Counsel’.

Price accuracy and warranty disclaimer

Your use of the MyMosey Services and/or MyMosey Platforms is entirely at your own risk.

Although we enforce strict ‘price accuracy’ policies with all partners who provide us with travel data and endeavour to ensure that the content displayed on or via the MyMosey Services and Platforms is up to date and accurate, we cannot guarantee the reliability or accuracy of such content. We provide the MyMosey Services and Platforms on an ‘as is’ basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that the Mozey LTD Services and MyMosey Platforms (a) are accurate, complete or up to date; (b) will always be available; (c) will meet your expectations; or (d) are secure or are free from errors, faults, defects, viruses or malware.

Making travel bookings via MyMosey

MyMosey is not a travel agent and is not responsible for providing any travel options displayed via the Mozey LTD Services and/or MyMosey Platforms or for setting or controlling the prices we display. Any Third Party Travel Products which you find and/or book via the MyMosey Services and/or MyMosey Platforms are provided by independent travel agents, travel operators or other third parties (“Travel Providers”). MyMosey facilitates your bookings with Travel Providers but is not responsible and has no liability to you in respect of such bookings. The identity of the relevant Travel Provider and the terms and conditions applicable to your booking with them (“Travel Provider Terms”) will be notified to you at the time of booking and you should ensure that you read and fully understand them before completing your booking. The Travel Provider Terms will set out what rights you have against the Travel Provider and will explain their liability to you in the event of anything going wrong. You agree to comply in full with all applicable Travel Provider Terms. You acknowledge that breaching Travel Provider Terms could result in the cancellation of tickets or reservations and additional charges.

Limitations and exclusions of liability

These Terms set out the full extent of MyMosey's obligations and liabilities in respect of the MyMosey Services and Platforms.

MyMosey has no responsibility whatsoever for any arrangements you make with any third party as a result of your use of the MyMosey Services and/or MyMosey Platforms (including, without limitation, any Travel Provider). In the event that you encounter any problems with any booking you make or attempt to make via MyMosey, you acknowledge that you should resolve that issue with the relevant Travel Provider and that your sole remedy in such circumstances, including any refund, lies with the relevant Travel Provider and not with MyMosey. Where the MyMosey Services and/or MyMosey Platforms contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

You may see advertising material submitted by third parties on the MyMosey Services and/or MyMosey Platforms. Each individual advertiser is solely responsible for the content of its advertising material and MyMosey accepts no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy therein.

To the maximum extent permitted by law, we (together with our officers, directors, employees, representatives, affiliates, providers and third parties) do not accept any liability for (a) any inaccuracies or omissions in the content displayed on or via the MyMosey Services and/or MyMosey Platforms; or (b) any act of god, accident, delay or any special, exemplary, punitive, indirect, incidental or consequential loss or damage of any kind (including, without limitation, lost profits or lost savings), whether based in contract, tort (including negligence), strict liability or otherwise, incurred by you arising out of or in connection with your access to, use of, or inability to access or use, the MyMosey Services and/or MyMosey Platforms or any content contained provided therein.

Subject to these Terms and to the extent permitted by law, our maximum aggregate liability to you arising out of or in connection with these Terms or your access to, use of, or inability to access or use, the MyMosey Services and/or MyMosey Platforms shall be limited to the sum of €100 (one hundred euro).

Nothing in these Terms shall limit or exclude (a) our liability in respect of death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation; (b) any other liability that cannot be excluded by law; or (c) your statutory rights.

Your liability to us

Subject to these Terms, you will be responsible and liable to us for all actions, claims, proceedings, costs, damages, losses and expenses (including, without limitation, legal fees) incurred by us or our group, and each of our officers, directors, employees and agents, arising out of, or in any way connected with,your use of the Mozey LTD Services and/or MyMosey Platforms or breach of these Terms.

Termination

MyMosey may in its absolute discretion immediately terminate any agreement with you under these Terms at any time upon notice to you and/or, if you have a log-in account, by cancelling your membership and your access to your account. MyMosey may suspend your use of the MyMosey Services and/or MyMosey Platforms without notice at any time, without incurring any liability to you whatsoever.

General provisions

You acknowledge that your unauthorised use of the MyMosey Services and/or MyMosey Platforms may result in irreparable damage and injury to MyMosey and/or its affiliates or licensors for which money damages would be inadequate. Consequently, in the event of such unauthorised use, we and our affiliates and/or licensors (as applicable) shall have the right, in addition to any other legal remedies available, to seek an immediate injunction against you prohibiting any further use of the MyMosey Services and/or MyMosey Platforms.

The invalidity or unenforceability of any provision (in whole or part) of these Terms shall not affect the validity or enforceability of the remaining provisions (in whole or part). The whole or part of any provision which is held by a court of competent jurisdiction to be invalid or unenforceable shall be deemed deleted from these Terms.

These Terms are personal to you. You shall not be entitled to assign these Terms in whole or in part to any third party without our prior written consent.

These Terms represent the entire agreement between us and you and supersede and replace all and any previous terms, conditions, agreements and arrangements in respect of your use of the MyMosey Services and/or MyMosey Platforms.

We will act promptly to any indications of User Content that is in breach of these Terms. Where you know of or suspect any illegal activities, or know of or suspect that works belonging to you have been infringed, please write to us at the address provided below marked for the attention of our ‘General Counsel’.

Any failure by us to enforce any of these Terms shall not be considered to be a waiver of them or the right to subsequently enforce any of these Terms.

A person who is not a party to these Terms shall have no right to enforce any provision of these Terms.

Irrespective of the country from which you access or use the MyMosey Services and/or MyMosey Platforms, to the extent permitted by law these Terms and your use of the MyMosey Services and/or MyMosey Platforms shall be governed by and construed in accordance with the laws of the United Kingdom and shall be subject to the non-exclusive jurisdiction of the court of Great Britain to resolve any disputes which may arise hereunder.

Contact us

If you require further information about MyMosey or have any suggestions concerning how to improve the Mozey LTD Services and/or MyMosey Platforms, please contact us here. Alternatively, you can write to us at PO Box 6945, Mozey Ltd, Unit 24153, London, United Kingdom, W1A 6US.

Cookie Policy

Last updated: 24th May 2019

When you visit mymosey or make use of our services you automatically receive one or more cookies. The primary purpose for our use of cookies is to ensure the optimal delivery of our services. In addition, we use third party cookies for statistics and to analyse user behaviour. This policy explains in more detail the types of cookies we use, the purposes for which we use them and how you can block and remove such cookies.

What is a cookie?

A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s web browser or device.

Blocking and removing cookies

The easiest way to withdraw your consent to Cookies is via the settings of the browser or device you are using to access our services. Internet browsers such as Chrome, Safari, Firefox, Opera and Edge have settings that allow you to control the way your information is collected and shared. Typically, these browsers allow you to view all the cookies they are storing on your device, delete your cache of cookies, and adjust your preferences for future collection. Guides on how to access and use such functionality are available at https://www.aboutcookies.org. The downside of using browser or device settings to withdraw your consent is that it will have the effect of disabling many of the Cookies that are essential to enabling our services to function - the impact of this is that some or all of the features and functionality we offer may stop working. Because of this, we would recommend taking a more targeted approach to withdrawing your consent.

Our use of cookies

Cookies on our websites may be set by us or by third parties under contract with us.

Our site makes use of both ‘session’ and ‘persistent’ cookies. ‘Session’ cookies remember information from page to page for filtering and completing searches before being removed when you end your session. ‘Persistent’ cookies enable our websites to recognise you when you make return visits to us, and remain stored on your computer until deleted, or until they reach a specified expiry date. Persistent cookies placed on your computer as a result of your use of our websites will never be stored for longer than 2 years from the date of your last visit.

You may find below all the various types of cookies we use, why we (or relevant third parties) use them, and includes information you can use to control and learn more about the cookies used on our site.

Essential: Essential cookies, as their name suggests, are vital to the proper functioning of the website. They enable us to remember your selections between pages, such as categories, destination, dates and the number of travellers, meaning we can pass that information on to our booking partners without you ever having to re-enter it.

Performance/User Experience: We use cookies to make sure our website performs as it needs to, and to make sure the correct results are being delivered in accordance with your selections. We also use cookies to heighten your experience by recognising whether you are a first time visitor and remembering your preferences (such as language or currency type) and previous searches.

Optimisation: Optimisation cookies allow us to see and track anonymous use data such as click trends, so we can be certain the site offers you a consistently smooth, functional and pleasant experience. We use third party service providers to assist us with optimisation.

Analytics: We also use cookies to monitor and understand more about how our websites and services are used and accessed, which in turn lets us optimise the user experience and build a website that suits the needs of our users and drive the direction of our business. We use Google Analytics who store cookies on your device to generate anonymous reports and statistics.

Google stores this information in accordance with their privacy policy. 

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). This use covers the Universal Analytics operating mode. This makes it possible to assign data, sessions, and interactions across multiple devices to a pseudonymous user ID and thus analyze a user’s activities across devices. Google Analytics uses cookies that allow your use of the website to be analyzed. The information generated by the cookie through your use of this website is generally transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be truncated in advance within the member states of the European Union or other contracting states party to the Agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted from your browser in the context of Google Analytics will not be conflated with other Google data. Google will use this information in this website operator’s order to evaluate your use of the website so that reports about website activity can be compiled and other services connected to website and internet use can be rendered for the website operator. Our legitimate interest in data processing is also for these purposes. The legal basis for the use of Google Analytics is article 6, par. 1 f of the GDPR. The data sent by us and connected to cookies, user information (such as user ID), and promotional IDs are deleted after 14 months after the last use of our services. Data whose storage period has expired is automatically deleted once a month. More information on the terms and conditions of use and data protection can be found at https://www.google.com/analytics/terms/us.html and https://policies.google.com/?hl=en. You can prevent cookies from being stored through the relevant setting in your browser software; however, please note that if you do so, not all functions of the website may be able to be used to their full extent. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being collected and processed by Google by downloading and installing https://tools.google.com/dlpage/gaoptout?hl=en. Opt-out cookies prevent the future collection of your data when visiting this website.

Further information

If you have any questions regarding this policy or would like more information about the cookies used on our websites, please contact us.